1. Data Controller
TEB Yatırım Menkul Değerler A.Ş. (“TEB Yatırım” or “the Company”), in accordance with the Personal Data Protection Law No. 6698 (“the Law”), processes your personal data as the data controller within the scope of your communication with the Virtual Assistant Wizbo Chatbot (“Chatbot”).
This Privacy Notice has been prepared to inform you about the personal data we process. We kindly request that you read this Privacy Notice carefully.
2. Your Processed Personal Data, the Purpose of Processing Your Data, and the Legal Basis
Articles 5 and 6 of the Law list the legal grounds for processing personal data. Below, we have outlined which personal data we process, for what purposes, and on what legal grounds within the scope of those purposes:
| Processed Personal Data |
Purposes of Processing |
Legal Grounds |
- Transaction Security (User log records, IP address information, device ID information)
- Other (Message content)
|
- Providing chatbot support for your investment-related enquiries (e.g., Istanbul Stock Exchange share prices and details, exchange rates, investment and stock market terms, questions about our applications and websites).
- Responding to the questions you have asked via the chatbot and communicating with you in this regard,
- Receipt and resolution of your requests,
- Conducting activities aimed at visitor/customer satisfaction,
- The examination and auditing of our business activities,
- Conducting work aimed at developing and improving your experience with our services
|
Article 5/2(f) of the Law
Processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject.
|
- Transaction Security (User log records, IP address information, device ID information)
- Other (Message content)
- Legal Proceedings (Information contained in the lawsuit/enforcement file in the event of a potential dispute, correspondence with the authorized institutions and organizations)
|
- Where authorized institutions or organizations make a request to our Company or where we are required to notify these institutions, the fulfilment of our legal obligations.
|
Article 5/2(ç) of the Law
It is necessary for compliance with legal obligation to which the data controller is subject.
|
- The protection and exercise of our rights and the conduct of legal proceedings in the event of a potential dispute
|
Article 5/2(e) of the Law
Data processing is necessary for the establishment, exercise or protection of any right.
|
3. Transfer of Your Personal Data to Third Parties and Purposes of Transfer
Your personal data is transferred to third parties in compliance with Articles 8 and 9 of Law No. 6698. All necessary technical and administrative measures are taken when transferring data to third parties.
The table below lists the third parties to whom we transfer your personal data and the purposes of such transfers:
| Third Parties to Whom Data is Transferred |
Purposes of Transfer |
| Authorized Institutions and Organizations |
Where requested by the relevant authorities or organizations, or where we are required to notify such authorities or organizations, sharing of information for the purpose of fulfilling our legal obligations. |
4. Methods of Collecting Personal Data
Your personal data is collected electronically when you communicate with the Chatbot on the Site and is processed automatically or partially automatically.
5. Rights of the Data Subject
Article 11 of the Law regulates ‘the rights of the data subject’. All actual persons whose personal data is processed by TEB Yatırım have the right to apply to TEB Yatırım in accordance with the Law and to exercise their legal rights as set out in the Law.
When applying to TEB Yatırım to exercise your rights, you may submit your requests in writing or by email by completing the Personal Data Rights Exercise Form or using one of the methods outlined in the Comminuque On The Principles And Procedures For The Request To Data Controller.
Address: İnkılap Mah. Sokullu Cad. No:7B Ümraniye/İstanbul
E-mail: kvkk-basvuru@tebyatirim.com.tr
KEP Address: tebyatirimmenkuldegerler@hs03.kep.tr